Destination Center

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Enhance your guests overall travel experience
Provide your company with more revenue per customer
Our solutions work with your current concierge service or can transform them
Our customer service program provides the expert support you and your customers need

Internet Solution Overview

Our leading technology provides sophisticated features and functionality, with various levels of integration into your own web site through one of our three affiliate programs. With our dynamic packaging we can provide customized services based on the location of your hotel, the guest profile or product type. Our analytics packages will allow you to review your guest buying behaviors while on location, so you can further tailor their overall experience.

Marketing Features Private label web sites for brand consistency Search facility by product type, keywords, etc Video capability for 'virtual experience' Recommended products Email and sms facility	Inventory Management Features Real time access to suppliers last minute inventory Access to thousands of products Dynamic packaging of products
Reservation Features Automated vouchure confirmations to guest and suppliers Contact Center specializing in Destination services to handle order fulfillment Shopping cart On line payment system options Customer Profiling based on preferences	Customer Support Features Customer support services Training packages Analytics packages for full affiliate reports

Point of Sale (POS) Solution Overview

Providing your concierge, agents and customer service representatives with a simple to use, secure and controlled, yet information rich booking system. With access to a customized version of our 5000+ destination products and services, or the ability to load in your own products and services, this solution offers flexibility while increasing your revenue streams. Tracking bookings, commissions and reconciling invoices with suppliers is automatic through the system, with easy to understand reports so you can check progress.

Marketing Features Customer profiling based on preferences PC, Kiosk or Handheld hardware options Search facility by product type, keywords, etc Recommended products Video capability for 'virtual experience' Email and SMS facility	Inventory Management Features Real time access to suppliers last minute inventory Access to thousands of products Dynamic packaging of products
Reservation Features Automated vouchure confirmations to guest and suppliers Admin/Agent Log in Specialist back office reservations support center Shopping cart Guest profiling based on their preferences	Customer Support Features Customer support services Training packages Analytics packages for reports by agent, location etc.

	Wireless Solution Overview
	This solution provides a new technology medium to market your company to existing and new customers, offering additional destination services, providing valuable customer service applications, or even applications like room bookings from your own web site. Your guest can take along a concierge service where ever they go, branded with your name.

Marketing Features Customized web interface for cellphones Location specific content Additional content from your website Recommended products Email and SMS facility	Inventory Management Features Real time access to suppliers last minute inventory Access to thousands of products Dynamic packaging of products
Reservation Features SMS Booking Process White Label contact center specializing in Destination services to handle order fulfillment	Customer Support Features Customer support services Training packages Analytics packages

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